Refund policy

For a tech store, you can use a straightforward policy covering phones, accessories, gadgets, and electronics. You’ll want to adjust the return period and warranty terms to match what you actually offer.

Suggested policy:

Return & Refund Policy

Customers may request a return within 7 days of delivery if the product is defective, damaged, or the wrong item was received.

Products must be returned in their original condition and packaging, with all accessories and documentation included.

Products that have been damaged through misuse, physical damage, water damage, or unauthorized repairs may not qualify for a refund.

Once we receive and inspect the returned product, we will notify you whether your refund is approved. Approved refunds will be issued to the original payment method.

If you receive a damaged or incorrect item, please contact us as soon as possible and provide photos or videos of the product and packaging.

For warranty-covered products, warranty claims will be handled according to the manufacturer's warranty terms.

For returns or refund requests, please contact our customer support with your order number and reason for the request.